Division: Office Administration
JobID: 45581
Our client in Glencoe, MN is seeking a Customer Service Representative to serve as the initial point of contact for visitors and handle inquiries both in person and via telephone, as well as handling other office responsibilities to prepare for company events.
This is a great opportunity to join a solid, growing company. Position is standard office hours with a salary and a full benefit package.
Responsibilities:
This is a great opportunity to join a solid, growing company. Position is standard office hours with a salary and a full benefit package.
Responsibilities:
- Send invoices for customers within a fast-paced, high-volume environment.
- Assist buyers with online registration and deposits.
- Manage and oversee online registrations.
- Ensure timely delivery of accurate invoices to customers within 24 hours of events.
- Address inquiries from customers.
- Process payments, including electronic funds transfers and wire payments from buyers.
- Reconcile invoices and dispatch them as scheduled.
- Produce follow-up reports like post-sale checklists and lists of delayed sale payments for sale sites and online providers.
- Collaborate with the accounts receivable department to continually monitor post-sale adjustments, including price modifications, deductions, holdbacks, and deficiency billing.
- Bachelor’s or associate degree in business, accounting, or a relevant field preferred.
- 1-3 years of experience in an office setting.
- Proficiency in software such as Excel, Word, and Outlook or similar email systems.
- Accounts payable and/or accounts receivable experience is a plus.
- Display exceptional analytical and problem-solving skills.
- Self-motivated with the ability to work independently.
- Proven track record of effective teamwork.
- Ability to manage multiple projects efficiently, prioritize workloads, and meet stringent deadlines.
- Attention to detail, with a focus on providing accurate data and work.
- On-site, Monday through Friday, 8am to 5pm
- $40,000-45,000 annually
- Health, dental, and vision benefits
- PTO
