Division: Technology
JobID: 45210
 
 The Business Applications and IT Systems IT Manager is responsible for overseeing the design, implementation, maintenance, and optimization of all business-critical applications and IT systems within the organization. This role requires a strong blend of technical expertise, leadership skills, and business acumen to ensure that technology solutions align with the organization’s strategic goals and drive operational efficiency.
Day to Day:
  • Collaborate with senior management to define the IT strategy and roadmap for business applications and IT systems that supports the organization’s objectives.
  • Identify opportunities for process improvements and innovation through the effective use of technology.
  • Research and evaluate new technologies, tools, and solutions to enhance business operations and competitiveness.
  • Ensure that applications are configured, integrated, and customized to meet the specific needs of the organization.
  • Manage software upgrades, patches, and enhancements to maintain system performance and security.
  • Responsible for the planning, implementation, and management of IT infrastructure, including servers, networks, storage, and cloud services.
  • Monitor and manage system performance, availability, and security to minimize downtime and ensure smooth operations.
  • Develop and implement security measures and protocols to safeguard sensitive data, systems, and applications.
  • Ensure compliance with relevant industry regulations and data protection standards.
  • Conduct regular security assessments and audits to identify and address vulnerabilities.
  • Provide user support and troubleshooting assistance to resolve technical issues and optimize system usage.
Required Skill Set:
  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Proven experience (5 +years) in managing business applications and IT systems.
  • Strong leadership and interpersonal skills, with the ability to collaborate effectively across departments
  • In-depth knowledge of business applications, IT infrastructure, cloud technologies, and security best practices.
  • Excellent problem-solving and decision-making abilities, with a strategic mindset.
  • Effective communication skills, both written and verbal, to convey technical information to non-technical stakeholders.
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